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Return & Refund Policy

Beeinfo Refund Policy

Effective Date: January 01,2026

At Beeinfo, we aim to provide reliable and high-quality gym management software. This Return & Refund Policy outlines a fair approach for both our customers and our business.


1. Nature of Service

Beeinfo provides digital SaaS services. Once a subscription is activated, the service is considered delivered and in use.


2. Free Trial / Demo

We encourage all customers to use available demos or trial options before purchasing to ensure the system meets their requirements.


3. Refund Eligibility

  • Refund requests must be made within 7 days of initial purchase
  • Applicable only for first-time subscriptions
  • Valid reason must be provided (technical issue, non-functionality, etc.)

4. Non-Refundable Cases

  • Change of mind after usage
  • Partial usage of subscription period
  • Failure to use the system after purchase
  • Custom development or setup charges

5. Service Issues

If you experience any issues, our support team will make reasonable efforts to resolve them promptly before considering a refund.


6. Refund Process

  • Approved refunds will be processed within 710 working days
  • Refunds will be issued via the original payment method

7. Subscription Cancellation

You may cancel your subscription anytime. Cancellation will stop future billing, but no partial refunds will be provided for the remaining period.


8. Policy Updates

Beeinfo reserves the right to update this policy at any time. Updates will be posted on our website.


9. Contact

For refund requests or support:

Email: beeinfo86@gmail.com
Phone: (+88) 01928-290000